Man, I finally put a close to my car saga today. I finally agreed to top up an additional RM1.2k but in return, I bargained for an additional year of free service. While it isn’t much, it was a potential way out of the impasse. The only catch is that I have to go to one specific Hyundai service centre for each service. Thankfully, it is one that is situated fairly close to my family’s house. I guess that it is easier that way for everyone.
This morning, I decided to call up another branch to find out the actual price of the car, to see if what they have been telling me is true. So, I randomly called up and spoke to another sales agent (SA). This sales agent was even more creative and actually told me that I could get the car at a price, with no down payment (meaning that she could jig the numbers for me so that I could get a huge loan and basically not pay a sen, or even get a cash advance if I wish to, which is kind of stupid).
However, when I asked her about the price, she quoted me a price that was RM3k more than the one I was previously quoted at. I also asked if there was any discount as I felt that if this new SA could give me a competitive price, I will just switch over to them immediately. However, I was told that there was no discount and this is the best price that she could do for me. So, at least I know that the previous SA was not trying to pull a fast one on me.
Armed with this new information, I looked at it from the point of view that I am actually getting a small discount (RM1.8k) from the previous SA. With this point of view, things began to make a lot more sense. So, I decided to call up the previous SA and close the deal with a caveat of free service. Then, I went over to the showroom before lunch, signed all the necessary documents and wrote a cheque for the down payment.
Ultimately, I hope that this saga ends well. I just want to have a car to go around KL in. Everyone knows that you cannot get around KL much without a car and I am kind of sick and tired of sitting at home for the last few months. From now until I take delivery of the car next week, I will have to pray real hard that my car arrives in one piece, with everything intact. As long as it does, I think that I will be quite happy with it.
So how do you rate the service rendered? Would you recommend the sales agent who sold u the car to others?
If I felt badly about the SA, I would not have bothered to buy the car, much less continue to do business with them over the next few years. They could have handled the situation a whole lot better that’s all. So, just average lo.