I guess that I am not alone in thinking that UniFi sucks. According to TheStar, consumers had their bubbles burst when the packages were announced. However, the article got some of the facts wrong.
In Singapore, a 1Gbps (gigabit per second) service – which is five times the speed of a 20Mbps connection – only costs about RM200.
A 1Gbps service is not five times the speed of a 20Mbps connection, it is fifty times the speed at a similar price point. To say that our broad-band services are expensive is just laughable. It is sad that our national monopoly cannot get its act together to give our citizens what they need. If it is about buying aggregated bandwidth from the international hubs, we have 10 times the number of citizens in this country compared to Singapore. Our bandwidth consumption should be 10 times more than Singapore. So, that excuse just does not fly.
Telekom Malaysia CEO Datuk Zamzamzairani Mohd Isa said at a press conference to announce the UniFi pricing yesterday that the measures were part of its Fair Usage Policy. This policy is a standard industry practice to ensure that all subscribers get to enjoy the same web surfing quality.
While I agree that fair-usage policies need to be implemented, it is unfair to cap the bandwidth at such a low value. The caps are hardly enough for a single user, much less a house-hold. However, they have no caps for business users and the business packages are only slightly more expensive than the home packages. So, I would recommend that consumers subscribe to the business packages instead of the home packages, if that was possible.